Lotte New York Palace Hotel

ex. The New York Palace Hotel

455 Madison Avenue, New York, United States, NY 10022  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Lotte New York Palace Hotel

 Internet

Wi-Fi in public areas

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

Steam bath

 Breakfast

In-room breakfast

Continental breakfast

Editorial review:

This palatial hotel located in Midtown has an amazing location and beautiful rooms. The tower rooms are highly recommended. The fitness center is top-notch, the restaurant is outstanding, and the concierge staff is fabulous. The prices can be a bit much for some.

Verified Reviews:

  • Really central for shopping - Rooms were perfect - Beautiful courtyard
  • Property is elegant - First class views of st patrick's cathedral - Fabulous breakfasts
  • In front of st. patrick cathedral and very close to moma - Room was very large by new york standards - Service was friendly
  • Property is elegant and sophisticated - Impeccable service - Lovely large rooms
  • Rooms were very nice - Hotel itself is beautiful - Location is perfect - Just off madison

Overview

The elegant 5-star Lotte New York Palace Hotel is set in an entertainment area minutes away from Times Square, Wall Street and Central Park. Featuring Liberty architecture, the hotel was renovated in 2010.

The property is set 5 minutes' walk away from St. Patrick's Cathedral, Museum of Modern Art and Broadway. The center of New York is 6 km away from the venue.

Business opportunities at trade fairs and corporate offices nearby as well as a catering service, secretarial services and a conference room on-site are available.

The hotel lies within a 15-minute walk of Grand Central train station. Due to its location 10 km from La Guardia airport, it will take about 10 minutes' drive to get there.

Rooms

Lotte New York Palace Hotel features 909 comfortable rooms with a magnificent view of the city and such various amenities as a seating area, climate control, flat-screen TV, central heating and a laptop. They also have en suite bathrooms with a double vanity, a shower and a Jacuzzi.

Eat & Drink

The property offers a Michelin star rated restaurant serving European cuisine. Guests can try coffee, wines and cocktails served in the café bar. The venue is set next to the central station and just 50 meters from Istana Restaurant and Maloney & Porcelli.

A full breakfast is served at affordable prices. 

Services

There are limousine rentals available on site.

Relax

The property features cots, babysitting and a play area for children. A gym and fitness classes are provided on-site.

Internet

Wireless internet is available in the hotel rooms at USD 15.99 per day.

Guest Parking

private parking is possible on site at USD 75 per day.

Year renovated:   2010.  Number of floors:   54.  Number of rooms:   909.

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Facilities

General

  • Paid Wi-Fi
  • Paid parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche

Sports & Fitness

  • Racquetball

Services

  • City shuttle service
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant
  • Snack bar
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Children's play area

Leisure facilities

  • Indoor swimming pool
  • Health club
  • Spa & wellness center
  • Steam bath
  • Massage
  • Garden area
  • Reflex massage

Room view

  • City view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Dining table
  • Paid mini-bar

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathtub shower combination

Bedroom

  • Premium bedding

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Voice mail
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Lotte New York Palace Hotel New York location
Show big map »

Hotel Address:

455 Madison Avenue, New York, United States, NY 10022

Get directions
City Center
  • New York
    5.5 km
Airports
Train Stations
  • Grand Central Station
    800 m
Underground stations
  • Fifth Avenue/53rd Street
    300 m
  • 51st Street (IRT Lexington Avenue Line)
    300 m
  • Bus stop
    100 m
Restaurants
  • Maloney & Porcelli (cuisine: American)
    30 m
  • Istana Restaurant
    20 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    54
  • Number of rooms:
    909

Rooms and availability

Lotte New York Palace photos Room Superior King Room
Superior King Room
Bed type: King-size bed or Double bed or Double beds
Size: 33 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Superior room is decorated in soft, neutral tones with classically patterned carpets and sophisticated furnishings features a King size bed, work area, luxury sitting area and marble bathroom.

Room facilities
    Lotte New York Palace photos Room Cathedral View Room
    Double King Room
    Bed type: King-size bed or Double bed or Double beds
    Size: 43 m²
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Cathedral view room offering a confirmed view of the iconic St. Patrick's Cathedral features a King size bed, work area, luxury sitting area and marble bathroom.

    Room facilities
      Images coming soon
      Club Room
      Check Prices
      — Less information+ More information

      Club room is decorated in soft, neutral hues and furnished with a marble bathroom, separate seating area, full-sized desks and either a King size bed or two Double beds. Guests staying in these stunning New York accommodations have access to The Towers Club.

      Lotte New York Palace photos Room Tower Premier Room
      Premier King Room
      Bed type: Double beds or King-size bed
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Tower premier room is gracefully furnished with a King size bed, a large marble bathroom, separate seating area, full-sized desks and exceptional bath amenities.

      Room facilities
        Lotte New York Palace photos RoomLotte New York Palace photos RoomLotte New York Palace photos Room
        Deluxe Suite King
        Bed type: King-size bed
        Size: 73 m²
        Check Prices
        — Less information+ More information

        Sophisticated one-bedroom Suite overlooking St. Patrick's Cathedral offers living room with dining table, sofa, two club chairs, work desk, hall closet and powder room and bedroom with a King size bed, work desk, spacious walk-in closet and large marble bathroom.

        Room facilities
          Lotte New York Palace photos RoomLotte New York Palace photos RoomLotte New York Palace photos Room
          Deluxe Suite King
          Bed type: King-size bed
          Size: 73 m²
          Check Prices
          — Less information+ More information

          Overlooking the iconic St. Patrick’s Cathedral with expansive views of the city skyline the corner one-bedroom Suite offers an oversized living room with a large dining table, wet bar, sofa, two club chairs, extra large desk, two hall closets and a full marble bathroom as well as bedroom with a King size bed, desk, walk-in closet and an oversized marble bathroom.

          Room facilities
            Images coming soon
            Junior Suite King
            Check Prices
            — Less information+ More information

            Tower Premier Junior Suites features a King size bed, living area with a sofa, club chair, coffee table and two end tables, work area with a desk and large marble bathroom.

            Lotte New York Palace photos Room Tower One-Bedroom Suite
            Suite King
            Bed type: Double bed or 1 Single bed
            Check Prices
            — Less information+ More information

            Tower one-bedroom Suite with stunning city views offers living room with a large dining table, a sofa and two club chairs and bedroom with a King size bed, work area with desk, walk-in closet and a luxurious marble bathroom with bidet, double vanity, deep soaking tub and separate glass-enclosed shower stall.

            Images coming soon
            Suite King
            Bed type: Double bed or 1 Single bed
            Check Prices
            — Less information+ More information

            Tower corner one-bedroom Suites with views of St. Patrick’s Cathedral offers living room features a large dining table, a sofa and two club chairs, powder room, fully equipped kitchen and bedroom with a King size bed, work area with desk, walk-in closet and a luxurious marble bathroom with bidet, double vanity, deep soaking tub and separate glass-enclosed shower stall.

            Lotte New York Palace photos Room Tower Two-Bedroom Corner Suite
            Tower Two-Bedroom Corner Suite
            Check Prices
            — Less information+ More information

            The Towers corner two-bedroom Suite with stunning views of St. Patrick’s Cathedral offers living room with a large dining table, a sofa and two club chairs, powder room, fully equipped kitchen and master bedroom with a King size bed, desk, spacious walk-in closet and a luxurious marble bathroom with bidet, double vanity, deep soaking tub and separate glass-enclosed shower stall, the connecting bedroom with two Double beds, a large marble bathroom and spacious seating area with a desk.

            Lotte New York Palace photos Room Three-Bedroom Specialty Suite
            Three-Bedroom Specialty Suite
            Check Prices
            — Less information+ More information

            Exceptional three-bedroom specialty Suite with stunning views of St. Patrick’s Cathedral features a large foyer, a kitchen equipped with all major appliances, a dining room and living room with two seating areas, master bedroom with a King size bed, dressing area, lounge area with desk, and a luxurious marble bathroom with bidet, double vanity, Jacuzzi tub and separate glass-enclosed shower stall, guest bedrooms with a King size bed and two Double beds and two marble bathrooms.

            Lotte New York Palace photos Room Royal SuiteLotte New York Palace photos Room Royal SuiteLotte New York Palace photos Room Royal SuiteLotte New York Palace photos Room Royal Suite
            Royal Suite
            Check Prices
            — Less information+ More information

            The three bedrooms palatial residential-style Royal Suite reflects the grandeur of classic French culture and style. Its Rococo rooms are works of art with elegant and ornate furniture, small sculptures, ornamental mirrors, and gold leaf reliefs, and bright silk covered walls. The Suite offers his and hers bathrooms in the master bedroom, two guest bedrooms with a King size bed and two Double beds, a full-size kitchen, dining room that adjoins the double-size living room.

            Lotte New York Palace photos Room Penthouse Triplex Suite
            Penthouse Triplex Suite
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            — Less information+ More information

            The Penthouse Triplex Suites is designed in a modern art deco style and encompass three floors, complete with a private in-suite elevator. The ground floor features a large living room with spectacular views from the floor-to-ceiling windows, a full kitchen and pantry, a dining room and a guest bathroom. The second floor boasts two bedrooms, including an expansive master bedroom with King size bed and private seating area with sofas and a chaise lounge, the oversized master bath with a large closet and dressing area, bidet, double vanity, jacuzzi tub and separate glass-enclosed shower stall, the guest bedroom with two Double beds with a marble bathroom. The third floor contains a second living room, working fireplace, a small pantry and a private, fully furnished outdoor rooftop terrace offering panoramic view of the Manhattan and the third bedroom with two Double beds.

            Lotte New York Palace photos Room Junior Suite
            Junior Suite
            Check Prices
            — Less information+ More information

            Tower Premier Junior Suites features two Double beds, living area with a sofa, club chair, coffee table and two end tables, work area with a desk and large marble bathroom.

            Lotte New York Palace photos Room Premier Room
            Premier Room
            Bed type: Double beds or King-size bed
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Tower premier room is gracefully furnished with two Double beds, a large marble bathroom, separate seating area, full-sized desks and exceptional bath amenities.

            Room facilities
              Lotte New York Palace photos Room Double King Room
              Double King Room
              Bed type: King-size bed or Double bed or Double beds
              Size: 43 m²
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              Corner room offering sweeping views of St. Patrick’s Cathedral and the cityscape features a King size bed, work area, luxury sitting area and marble bathroom.

              Room facilities
                Lotte New York Palace photos Room Double Room
                Double Room
                Bed type: King-size bed or Double bed or Double beds
                Size: 43 m²
                Check Prices
                • Air conditioning
                • Private bathroom
                — Less information+ More information

                Cathedral view room offering a confirmed view of the iconic St. Patrick's Cathedral features two Double beds, work area, luxury sitting area and marble bathroom.

                Room facilities
                  Lotte New York Palace photos Room Superior Room
                  Superior Room
                  Bed type: King-size bed or Double bed or Double beds
                  Size: 33 m²
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Private bathroom
                  • — Less information+ More information

                  Superior room is decorated in soft, neutral tones with classically patterned carpets and sophisticated furnishings features two Double beds, work area, luxury sitting area and marble bathroom.

                  Room facilities

                    How to reach hotel

                    hotel Lotte New York Palace Hotel New York location
                    Show big map »

                    Hotel Address:

                    455 Madison Avenue, New York, United States, NY 10022

                    Get directions
                    City Center
                    • New York
                      5.5 km
                    Airports
                    Train Stations
                    • Grand Central Station
                      800 m
                    Underground stations
                    • Fifth Avenue/53rd Street
                      300 m
                    • 51st Street (IRT Lexington Avenue Line)
                      300 m
                    • Bus stop
                      100 m
                    Restaurants
                    • Maloney & Porcelli (cuisine: American)
                      30 m
                    • Istana Restaurant
                      20 m
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  12 pm
                    • Year renovated:
                      2010
                    • Number of floors:
                      54
                    • Number of rooms:
                      909

                    Lotte New York Palace Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Other hotels
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    Route Planner
                    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                    What's nearby

                    Tourist attractions

                    • Saint Patrick's Cathedral - 100 m

                    Places of interest

                    • St Patrick's Cathedral - 100 m
                    • Saks Fifth Avenue - 100 m

                    Convention centers

                    Shopping areas

                    • Saks Fifth Avenue - 100 m
                    • American Girl Place - New York - 100 m
                    • Museum of Modern Art - 200 m

                    Amusement

                    • Nintendo World New York - 300 m
                    • Rainbow Room - 300 m

                    Museums

                    • Architectural League - 100 m
                    • Jeanie Johnson CO - 100 m
                    • Dahesh Museum Inc - 200 m
                    • Channel Gardens - 200 m
                    • Museum of Television and Radio - 200 m
                    • Sony Wonder Technology Lab - 300 m
                    • American Craft Museum - 300 m
                    • American Friends of Tel Aviv - 300 m

                    Halls

                    • Ywca of the City-New York - 300 m

                    Universities, Institutes

                    • Saint Bonaventure University - 100 m
                    • Institute of Allied Medical - 300 m
                    • Gemological Institute-America - 300 m

                    Casinos

                    • Alpha Hospitality Corp - 100 m

                    Underground stations

                    • 51st Street IRT Lexington Avenue Line - 200 m
                    • 51st Street (IRT Lexington Avenue Line) - 200 m
                    • Fifth Avenue/53rd Street - 200 m

                    College Campuses

                    • LIM College - 200 m

                    Local attractions

                    • Frick Collection - 1.6 km
                      1 E. 70th St., New York City
                    • Asia Society and Museum - 1.6 km
                      725 Park Avenue (at 70th Street), New York City
                    • New York Public Library for the Performing Arts - 1.6 km
                      40 Lincoln Center Plaza, New York City
                    • Central Park Summerstage - 1.5 km
                      Rumsey Playfield, New York City
                    • Greeley Square Park - 1.6 km
                      Broadway, Ave of Americas, New York City

                    Near the hotel

                    • Top of the Rock Observation Deck - 320 m
                      30 Rockefeller Center, New York City
                    • Rockefeller Center - 310 m
                      Between 47th and 51th Streets, New York City
                    • St. Bartholomew's Church - 220 m
                      109 E. 50th St., New York City
                    • Paley Park - 240 m
                      3 East 53rd Street, New York City
                    • Austrian Cultural Forum - 160 m
                      11 East 52nd Street, New York City
                    • Museum of Modern Art - 320 m
                      11 West 53rd Street, New York City
                    • Seagram Building - 240 m
                      375 Park Ave., New York City

                    Restaurants nearby

                    • Maloney & Porcelli - 30 m

                      Address: 37 E 50th St
                      Phone: 212-750-2233

                      70% likes this, based on 209 reviews
                      Cuisine: American
                      Price Range: GBP 32 - GBP 64

                    • Tse Yang Restaurant - 60 m

                      Address: 34 E 51st St
                      Phone: 212-688-5447

                      Cuisine: Chinese
                      Price Range: GBP 1 - GBP 33

                    • Prime Grill - 110 m

                      Address: 60 E 49TH St
                      Phone: (212) 692-9292

                    • Istana Restaurant - 20 m

                      Address: 455 Madison Ave
                      Phone: 212 303 6032

                      72% likes this, based on 6 reviews
                      Price Range: GBP 33 - GBP 49

                    • Sushi-Ann - 80 m

                      Address: 38 E. 51st St.
                      Phone: 212-755-1780

                      74% likes this, based on 71 reviews
                      Cuisine: Japanese
                      Price Range: GBP 40 - GBP 60

                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  12 pm
                    • Year renovated:
                      2010
                    • Number of floors:
                      54
                    • Number of rooms:
                      909
                    Hotels nearby
                    Flatotel New York
                    4 stars
                    0.6 km
                    Cities nearby

                    Lotte New York Palace Reviews

                    Guest reviews are submitted by our customers after their stay at Lotte New York Palace

                    Average guest rating

                    8.4out of 10
                    Superb
                    Based on 576 reviews

                    Guest reviews

                    • Group of friends
                      10.0

                      The staff treated you as individuals, very personal. The location was the best location we have stayed in New York by far. Good location for sights, shopping, subway. Very safe area. Rooms service first class turn down service a nice touch. Cannot fault can't wait to go back.

                    • Single
                      7.0

                      The hotel is really beautiful, the lobby gives the real "glamour" feeling. Prime location - close to New York attractions. Nice staff.

                      The price on Booked.net did not include tax - which mean, the european traveller is surprised by ca 100 usd per night - and this, of course, is not nice surprise. The price per room did not include anything complementary. There was no coffe and tea facility in the room - the room service asked about it denied providing it, but at the reception on my check-out I was informed that I could have it as a complimentary service if I booked it on-line. The morning coffee was priced as a champagne, and tasted as a dishwasher liquid.

                    • Single
                      4.6

                      The only thing I really liked was the location.

                      Several things. Firstly, at $500 a night a complimentary bottle of water in the room would be appreciated (if not breakfast included) instead I paid $11 dollars for a bottle of water. I ordered coffee to my room as I needed to work there and nearly collapsed when I was charged $18 for a cup of coffee - this is simply extortionate and disrespectful to customers who are already paying on the higher end for this location. Thirdly, I was informed at reception that the wifi is free (he forget to mention "only in the lobby") - so, I ended up having to pay an additional $16 a night for wifi which would be sort of ok if it was any good which it was not - really slow and patchy. This hotel is a rip off.

                    • Family with children
                      9.6

                      The staff was fantastic as was the location and views.

                      The in-room meals were just mediocre in a city worth the trip for the food alone!

                    • Older travelers
                      8.2

                      1.- The hotel housekeeping has discontinued the evening making of the room. 2.- The hotel cafeteria does not provide restaurant service in the afternoon or evening. 3.- The hotel housekeeping did not replace the glasses at the minibar.

                    • Family with children
                      9.2

                      The location is excellent. the service was great. Everybody was polite. When i read the comments for this hotel, i was a little worried, they were all wrong. I am very happy with my stay.

                    • Older travelers
                      10.0

                      Everything was great But the Restaurant gilt was not good Food was terrible.

                      The restaurant gilt The food was terrible Was not worth the money

                    • Single
                      8.8

                      great location, nice room, nice staff

                      lights in my room were hard to figure out, no individual climate control in my room, unbelievably expensive menu to eat in the hotel especially breakfast

                    • Single
                      9.6

                      The Room at the 53rd floor. The location on the 50th street. The quality of the lobby.

                    • Older travelers
                      10.0

                      We were there during Hurricane Dandy and couldn't get out of NYC. The staff couldn't have more friendly or helpful. We were very pleased with everything. Highly recommend.

                    • Older travelers
                      8.8

                      Location was close to desired shopping area

                      Only provided 1 pillow on each bed. Seems like an odd way to cut back

                    • Family with children
                      8.2

                      Style, comfort

                      not eco friendly at all - all old fashioned light bulbs

                    • Family with children
                      5.8

                      Location, comfort

                      Waited, waited and waited to get checked into our room on Friday night when I requested earlier check in as it was my daughters birthday finally had to corner a manager to escalate as all the people arriving later were getting checked in ahead of me!! 16H floor hall constantly smells like whatever they are cooking in the kitchen , really disgustng, your clothes smelled like grilled oniions if you lingered in the hallway requested two additional pillows as there is only one pillow per bed. Attendant dropped it off and then shoutedd 'and thank you' when I didnt tip him, very rude and classless

                    • Family with children
                      8.8

                      It was a lovely stay, I liked the location, it's a beautiful and elegant hotel, big rooms, very clean, nice staff

                    • Single
                      10.0

                      a beautiful midtwon hotel for businese or pleasure

                      simply all good

                    How to reach hotel

                    hotel Lotte New York Palace Hotel New York location
                    Show big map »

                    Hotel Address:

                    455 Madison Avenue, New York, United States, NY 10022

                    Get directions
                    City Center
                    • New York
                      5.5 km
                    Airports
                    Train Stations
                    • Grand Central Station
                      800 m
                    Underground stations
                    • Fifth Avenue/53rd Street
                      300 m
                    • 51st Street (IRT Lexington Avenue Line)
                      300 m
                    • Bus stop
                      100 m
                    Restaurants
                    • Maloney & Porcelli (cuisine: American)
                      30 m
                    • Istana Restaurant
                      20 m
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  12 pm
                    • Year renovated:
                      2010
                    • Number of floors:
                      54
                    • Number of rooms:
                      909