Lotte New York Palace

ex. The New York Palace Hotel

455 Madison Avenue, New York, United States, NY 10022  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Lotte New York Palace

Paid Wi-Fi

USD 15.99 per day

Parking

USD 80 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Snack bar

Coffee shop

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Editorial review:

This palatial hotel located in Midtown has an amazing location and beautiful rooms. The tower rooms are highly recommended. The fitness center is top-notch, the restaurant is outstanding, and the concierge staff is fabulous. The prices can be a bit much for some.

Verified Reviews:

  • Really central for shopping - Rooms were perfect - Beautiful courtyard
  • Property is elegant - First class views of st patrick's cathedral - Fabulous breakfasts
  • In front of st. patrick cathedral and very close to moma - Room was very large by new york standards - Service was friendly
  • Property is elegant and sophisticated - Impeccable service - Lovely large rooms
  • Rooms were very nice - Hotel itself is beautiful - Location is perfect - Just off madison

Overview

Situated near entertainment venues, bars and restaurants, the 5-star Lotte New York Palace offers a sauna, allergy friendly rooms and a treatment room along with a majestic atmosphere. The hotel occupies 54 floors and was renovated in 2010.

The property is set 25 minutes' walk from Terminal 5. Nestled in the theater district and 6 km from the city center.

There are shops and fairgrounds in the proximity of the hotel.

Grand Central train station lies within a 15-minute walk. It will take around 10 minutes to get to La Guardia airport by car.

Rooms

The hotel provides comfortable rooms including spacious one-bedroom tower corner king suite, one-bedroom tower corner king suite and executive tower queen studio. They are equipped with an iron with ironing board, a laptop-compatible safe, a living area, a closet and wireless internet. Rooms offer a magnificent view over the ocean. The guestrooms feature carpet floor and ornate furnishing.

Eat & Drink

A complimentary breakfast is served daily. The onsite innovative restaurant entices with European dishes. At the lively café bar guests will enjoy a selection of cocktails, wines and refreshments. The steakhouse Istana Restaurant is located 50 meters from the property.

A full breakfast is served at affordable prices. 

Services

The on-site limousine rentals are also provided.

Relax

Guests will benefit from a steam room, a health club and a spa area as well as facials, steam baths and reflex massage. The hotel offers a fitness center and a gym to help guests keep fit.

Internet

Wireless internet is available in the hotel rooms at USD 15.99 per day.

Guest Parking

Private parking is possible on site at USD 80 per day.

Year renovated:   2010.  Number of floors:   54.  Number of rooms:   909.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Beauty salon
  • Coffee shop
  • Carte blanche
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Racquetball

Services

  • City shuttle service
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's play area

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Garden area
  • Spa & wellness center
  • Sauna
  • Reflex massage

Room view

  • City view
  • Ocean view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Paid mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub shower combination
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Voice mail
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 12 years
Existing bedding FREE

Pets

Pets are allowed on request.

How to reach hotel

hotel Lotte New York Palace New York location
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Hotel Address:

455 Madison Avenue, New York, United States, NY 10022

Get directions
City Center
  • New York
    5.5 km
Airports
Train Stations
  • Grand Central Station
    800 m
Underground stations
  • Fifth Avenue/53rd Street
    300 m
  • 51st Street (IRT Lexington Avenue Line)
    300 m
  • Bus stop
    100 m
Restaurants
  • Maloney & Porcelli (cuisine: American)
    30 m
  • Istana Restaurant
    20 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    54
  • Number of rooms:
    909

Rooms and availability

Premium Single Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Premium Room

Lotte New York Palace photos Room Premier Room
Premier Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Extra long beds
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Premier Top floor Room
City view
  • Room size:

    33 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • General:Wi-Fi
Lotte New York Palace photos Exterior
Premier King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Internet access
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Extra long beds
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Deluxe|Premier Room, 1 King Bed (Skyline View)

Premier Top floor King Room
City view
  • Room size:

    33 m²

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Wi-Fi
Executive Family Tower Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Tower Executive - Double (Family Plan)

Executive Superior Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Deluxe|Double Executive-superior

Lotte New York Palace photos Room
Guest Room
City view
  • Room size:

    33 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Cribs available
  • Extra long beds
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • VCR player
  • 220 V AC
  • Wake up service
  • In-house movie
  • CD player
  • Radio
Room Description:

Standard|Room, 2 Double Beds, View (Cathedral View)

Corner Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Corner Room

Tower Double Room
City view
  • Room size:

    43 m²

  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Internet access
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Television
  • 220 V AC
  • In-house movie
Room Description:

Standard|Double Room - Room Only. Tower-Room Only-Standard

Two-Bedroom Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Double 2 Bedroom And Dining Room

Lotte New York Palace photos Exterior
Corner King Room
City view
  • Room size:

    37 m²

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Extra long beds
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Standard|Corner Room with King Bed

Lotte New York Palace photos Exterior
King Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Toilet
  • Bedding:Extra long beds
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
Room Description:

DOUBLE KING SIZE BED. ROOM ONLY

Tower King Room
City view
  • Room size:

    43 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Air conditioning
    • + More
  • General:Free internet access
  • Seating area
  • Voice mail
  • Butler service
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Television
  • 220 V AC
  • In-house movie
Room Description:

Standard|Non Refundable Tower King

Corner King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite|Suite, 1 King Bed, Corner (Towers Corner)

Tower Corner King Suite
  • Room size:

    112 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 2 Single beds

  • Check Prices
  • General:Internet access
Room Description:

Suite|TOWER CORNER SUITE KING

One-Bedroom Tower King Suite
  • Room size:

    98 m²

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Internet access
King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • General:Internet access
Room Description:

SUITE KING SIZE BED. ROOM ONLY

Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Internet access
  • Individual air conditioning
  • Trouser/pants press
  • Bathroom:Hair dryer
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Media:Television
  • VCR player
  • Radio
Room Description:

Standard|TRIPLE STANDARD

Tower Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Tower Queen - Triple

Tower Corner Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Tower Corner Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, Sleeping arrangements for 3 persons, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Air conditioning
    • + More
  • General:High speed internet
  • Voice mail
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • 220 V AC
  • In-house movie
  • CD player
Room Description:

Suite|Non Refundable Tower Corner Suite

Standard Suite
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Single bed, 1 Double bed

  • Check Prices
  • General:Internet access
  • Top floor
Room Description:

Suite|SUITE STANDARD (suite)

Corner Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • General:Internet access
Room Description:

SUITE CORNER SUITE. ROOM ONLY

Tower Suite
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Suite|Tower Suite

Quadruple Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Media:CD player
Room Description:

Standard|Cathedral View Double Quad

Tower Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Media:CD player
Room Description:

Standard|Tower Queen-Quad

Tower Corner Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Family Double Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Cathedral View Double - Double (Family Plan)

Family Tower Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

Standard|Tower Queen - Double (Family Plan)

Family Tower Corner Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Tower Corner Suite - Double (Family Plan)

Lotte New York Palace photos Room Superior Room
Superior Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Voice mail
  • Telephone
  • Laptop safe box
  • Bathroom:Marble bathroom
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Toilet
  • Bedding:Extra long beds
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • CD player
Room Description:

Superior|Superior 2 Beds (up to 3 people)

Lotte New York Palace photos Exterior Hotel information
Superior King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Extra long beds
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
Room Description:

Superior|Superior King - Double (Family Plan)

Superior Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Superior|Superior King - Triple

Deluxe One-Bedroom King Suite
  • Room size:

    73 m²

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Wi-Fi
Deluxe One-Bedroom Corner King Suite
  • Room size:

    107 m²

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Wi-Fi
Spacious Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Bathroom:Toiletries
  • Media:Video on demand
Room Description:

Spacious 360 sqft/33 sqm accommodations with a guaranteed view overlooking St. Patrick's Cathedral and two double beds. Showcasing the city's best views of the iconic St. Patrick's Cathedral, rooms are elegantly furnished in earth tones and offer two double beds. Amenities include a 42-inch plasma screen TV with On Demand movies, Molton Brown bath amenities, overnight shoe shine and complimentary access to our 7,000 sq. ft. Fitness Center.

Spacious One-Bedroom Tower Corner King Suite
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Work desk
  • Butler service
  • Bedding:Sofa bed
  • Dining:Dining area
  • Wet bar
Room Description:

Spacious One Bedroom Suite with King bed - 1210 sqft or 112 sqm - dual exposure windows to sweeping skyline views. Located in the exclusive Towers section of the hotel with a private check-in experience, dedicated concierge and Maitre d'Etage services. Tower Corner Suites offer an extra-ordinary 1,210 square feet or 112 square meters, perfect for entertaining. These spacious accommodations provide an exceptional floor plan with marble wet bar, L-Shaped sectional sofa, dining table, guest bath and master bedroom. An expanse of windows affords city views. No detail was overlooked in the design of the Tower Corner Suites that offer a distinctly residential feel.

Executive Single Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • General:Internet access
Room Description:

Deluxe|Double Executive

Executive Tower Double Room
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Tower Executive - Double

Executive Tower King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Internet access
Room Description:

Suite|Executive Suite, 1 King Bed, Tower

Executive King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • General:Internet access
Room Description:

SUITE EXECUTIVE KING BED. ROOM ONLY

Executive Tower Queen Studio
  • Room size:

    60 m²

  • Max occupancy:

    3 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • General:Internet access
Executive Tower Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Tower Executive - Triple

Executive Tower Suite
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, Sleeping arrangements for 3 persons, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Air conditioning
    • + More
  • General:Free internet access
  • Seating area
  • Voice mail
  • Butler service
  • Bathroom:Hair dryer
  • Bedding:Luxury linens
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • 220 V AC
  • In-house movie
Room Description:

Suite|Non Refundable Tower Executive Suite

Lotte New York Palace photos Room
Executive Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, Sleeping arrangements for 3 persons, 1 Double bed

  • Check Prices
  • General:Internet access
Room Description:

Suite|SINGLE EXECUTIVE-SUITE

Executive Junior Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • General:Top floor
Room Description:

Junior Suite|JUNIOR SUITE EXECUTIVE

Luxury Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • General:Top floor
Room Description:

Deluxe|Double Luxury Room High Floor

Luxury Tower Queen Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
Room Description:

Deluxe|Luxury Room, 2 Queen Beds, Tower

Luxury Tower King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Deluxe|Luxury Room 1 King Bed Tower

Lotte New York Palace Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Saint Patrick's Cathedral100 m

Popular areas

Places of interest

  • St Patrick's Cathedral100 m
  • Saks Fifth Avenue100 m

Shopping areas

  • Saks Fifth Avenue100 m
  • American Girl Place - New York100 m
  • Museum of Modern Art200 m

Amusement

  • Nintendo World New York300 m
  • Rainbow Room300 m

Museums

  • Architectural League100 m
  • Jeanie Johnson CO100 m
  • Dahesh Museum Inc200 m
  • Museum of Television and Radio200 m
  • Sony Wonder Technology Lab300 m
  • American Craft Museum300 m
  • American Friends of Tel Aviv300 m

Parks

  • Channel Gardens200 m

Halls

  • Ywca of the City-New York300 m

Universities, Institutes

  • Saint Bonaventure University100 m
  • Institute of Allied Medical300 m
  • Gemological Institute-America300 m

Casinos

  • Alpha Hospitality Corp100 m

Underground stations

  • 51st Street IRT Lexington Avenue Line200 m
  • 51st Street (IRT Lexington Avenue Line)200 m
  • Fifth Avenue/53rd Street200 m

College Campuses

  • LIM College200 m

Local attractions

  • Frick Collection1.6 km
    1 E. 70th St., New York City
  • Asia Society and Museum1.6 km
    725 Park Avenue (at 70th Street), New York City
  • New York Public Library for the Performing Arts1.6 km
    40 Lincoln Center Plaza, New York City
  • Central Park Summerstage1.5 km
    Rumsey Playfield, New York City
  • Greeley Square Park1.6 km
    Broadway, Ave of Americas, New York City

Near the hotel

  • Top of the Rock Observation Deck320 m
    30 Rockefeller Center, New York City
  • Rockefeller Center310 m
    Between 47th and 51th Streets, New York City
  • St. Bartholomew's Church220 m
    109 E. 50th St., New York City
  • Paley Park240 m
    3 East 53rd Street, New York City
  • Austrian Cultural Forum160 m
    11 East 52nd Street, New York City
  • Museum of Modern Art320 m
    11 West 53rd Street, New York City
  • Seagram Building240 m
    375 Park Ave., New York City

Restaurants nearby

  • Maloney & Porcelli30 m

    Address: 37 E 50th St
    Phone: 212-750-2233

    70% likes this, based on 209 reviews
    Cuisine: American
    Price Range: GBP 30 - GBP 60

  • Tse Yang Restaurant60 m

    Address: 34 E 51st St
    Phone: 212-688-5447

    Cuisine: Chinese
    Price Range: GBP 1 - GBP 31

  • Prime Grill110 m

    Address: 60 E 49TH St
    Phone: (212) 692-9292

  • Istana Restaurant20 m

    Address: 455 Madison Ave
    Phone: 212 303 6032

    72% likes this, based on 6 reviews
    Price Range: GBP 31 - GBP 46

  • Sushi-Ann80 m

    Address: 38 E. 51st St.
    Phone: 212-755-1780

    74% likes this, based on 71 reviews
    Cuisine: Japanese
    Price Range: GBP 38 - GBP 57

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    54
  • Number of rooms:
    909

Lotte New York Palace Reviews

Guest reviews are submitted by our customers after their stay at Lotte New York Palace

Average guest rating

8.4out of 10
Superb
Based on 576 reviews

Guest reviews

  • Group of friends
    10.0

    The staff treated you as individuals, very personal. The location was the best location we have stayed in New York by far. Good location for sights, shopping, subway. Very safe area. Rooms service first class turn down service a nice touch. Cannot fault can't wait to go back.

  • Single
    7.0

    The hotel is really beautiful, the lobby gives the real "glamour" feeling. Prime location - close to New York attractions. Nice staff.

    The price on Booked.net did not include tax - which mean, the european traveller is surprised by ca 100 usd per night - and this, of course, is not nice surprise. The price per room did not include anything complementary. There was no coffe and tea facility in the room - the room service asked about it denied providing it, but at the reception on my check-out I was informed that I could have it as a complimentary service if I booked it on-line. The morning coffee was priced as a champagne, and tasted as a dishwasher liquid.

  • Single
    4.6

    The only thing I really liked was the location.

    Several things. Firstly, at $500 a night a complimentary bottle of water in the room would be appreciated (if not breakfast included) instead I paid $11 dollars for a bottle of water. I ordered coffee to my room as I needed to work there and nearly collapsed when I was charged $18 for a cup of coffee - this is simply extortionate and disrespectful to customers who are already paying on the higher end for this location. Thirdly, I was informed at reception that the wifi is free (he forget to mention "only in the lobby") - so, I ended up having to pay an additional $16 a night for wifi which would be sort of ok if it was any good which it was not - really slow and patchy. This hotel is a rip off.

  • Family with children
    9.6

    The staff was fantastic as was the location and views.

    The in-room meals were just mediocre in a city worth the trip for the food alone!

  • Older travelers
    8.2

    1.- The hotel housekeeping has discontinued the evening making of the room. 2.- The hotel cafeteria does not provide restaurant service in the afternoon or evening. 3.- The hotel housekeeping did not replace the glasses at the minibar.

  • Family with children
    9.2

    The location is excellent. the service was great. Everybody was polite. When i read the comments for this hotel, i was a little worried, they were all wrong. I am very happy with my stay.

  • Older travelers
    10.0

    Everything was great But the Restaurant gilt was not good Food was terrible.

    The restaurant gilt The food was terrible Was not worth the money

  • Single
    8.8

    great location, nice room, nice staff

    lights in my room were hard to figure out, no individual climate control in my room, unbelievably expensive menu to eat in the hotel especially breakfast

  • Single
    9.6

    The Room at the 53rd floor. The location on the 50th street. The quality of the lobby.

  • Older travelers
    10.0

    We were there during Hurricane Dandy and couldn't get out of NYC. The staff couldn't have more friendly or helpful. We were very pleased with everything. Highly recommend.

  • Older travelers
    8.8

    Location was close to desired shopping area

    Only provided 1 pillow on each bed. Seems like an odd way to cut back

  • Family with children
    8.2

    Style, comfort

    not eco friendly at all - all old fashioned light bulbs

  • Family with children
    5.8

    Location, comfort

    Waited, waited and waited to get checked into our room on Friday night when I requested earlier check in as it was my daughters birthday finally had to corner a manager to escalate as all the people arriving later were getting checked in ahead of me!! 16H floor hall constantly smells like whatever they are cooking in the kitchen , really disgustng, your clothes smelled like grilled oniions if you lingered in the hallway requested two additional pillows as there is only one pillow per bed. Attendant dropped it off and then shoutedd 'and thank you' when I didnt tip him, very rude and classless

  • Family with children
    8.8

    It was a lovely stay, I liked the location, it's a beautiful and elegant hotel, big rooms, very clean, nice staff

  • Single
    10.0

    a beautiful midtwon hotel for businese or pleasure

    simply all good

How to reach hotel

hotel Lotte New York Palace New York location
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Hotel Address:

455 Madison Avenue, New York, United States, NY 10022

Get directions
City Center
  • New York
    5.5 km
Airports
Train Stations
  • Grand Central Station
    800 m
Underground stations
  • Fifth Avenue/53rd Street
    300 m
  • 51st Street (IRT Lexington Avenue Line)
    300 m
  • Bus stop
    100 m
Restaurants
  • Maloney & Porcelli (cuisine: American)
    30 m
  • Istana Restaurant
    20 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    54
  • Number of rooms:
    909